Privacy Policy

IntakeAI  ·  Last updated: July 15, 2026

1. Who We Are

IntakeAI ("we," "us," or "our") provides an automated phone and chat intake service for law firms. Our service collects information from prospective legal clients on behalf of the law firm you contacted.

2. Information We Collect

• Your name and phone number (captured automatically when you call)
• Email address (if provided during intake)
• A description of your legal matter, case type, and urgency
• Appointment preferences
• Call recordings (voicemail only, where applicable)

3. How We Use Your Information

• To route your inquiry to the appropriate attorney or law firm
• To send you SMS confirmation messages and follow-up communications
• To schedule appointments and send reminders
• To improve the accuracy and quality of our intake system

4. SMS Messaging

By calling our intake line, you consent to receive SMS messages from us regarding your intake submission, appointment confirmations, and follow-up communications. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP.

5. Data Sharing

Your information is shared only with the law firm you contacted. We do not sell, rent, or share your personal information with any third parties for marketing purposes.

6. Data Retention

We retain your intake information for up to 2 years or until the law firm requests deletion, whichever comes first.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at the address below.

8. Security

We use industry-standard encryption and security practices to protect your information in transit and at rest.

9. Contact Us

For privacy-related questions: support@myintakeai.com